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|My Sister and I finishing the 1996 Philadelphia Marathon|
As I’ve said before, I’ve been fortunate to learn about and take advantage of some worthwhile credit cards promotions. Recently, Chase – which, in my opinion, has some of the best credit cards (i.e., such as the Sapphire Preferred Visa card and, its business counterpart, the Ink Bold Mastercard card) – has given advance notice before it changed the offering terms of their cards thus allowing a flurry of new card applications. In these instances, Chase changed the terms on its direct links, but allowed the better terms to continue to be offered by certain bloggers through affiliate links for a limited amount of time. (While these bloggers admittedly receive referral compensation when one applies for a card through one of their links, they were offering the best terms possible so it was beneficial both for the bloggers and the applicants).
In the case of the Sapphire Preferred – the 50,000 Ultimate Reward Points bonus was reduced to 40,000 Points (the $3,000 spend requirement in 3 months stayed the same). In the case of the Ink Bold card, the 50,000 Ultimate Reward Points bonus will not change, but the $5,000 spend requirement in 3 months will be increased to $10,000).
These changes do not mean that these cards – even with the reduced bonus terms – are not still fabulous cards. Unlike other cards which one might get solely for the bonus, these are, in my mind, “keepers.” As previously discussed, among other things, both cards have no foreign transaction fees and the Ultimate Rewards points are valuable and can be transferred on a 1:1 ratio to many popular airlines, hotels and even Amtrak. The Sapphire Preferred earns 2x points for travel and restaurants, while the Ink Bold earns 5x points for business-related expenses, including cable, wireless and internet charges.
Naturally, when I heard that the bonus terms for the Sapphire Preferred were being reduced, I urged my friends and family to apply for the card, and pointed them to some of the websites that still offered the best terms.
So, my sister applied for the Sapphire Preferred card. We live in different cities and are each quite busy, and the topic didn’t come up in conversation until just this week. (I note that she is also my running guru – though younger than me, she was running marathons years before I ran my first marathon and faster than I’ll ever run too). I paraphrase, but essentially she told me that Chase denied her application. She was a little embarrassed. She said she’d never been denied credit. Between the lines, I felt that she thought that my advice to apply for the card so soon after getting the HYATT Visa card (also from Chase, and also on my recommendation) had been unwise, and perhaps had damaged her credit rating. I could tell that she was a little mad at me.
WOOOOOO, Sister, stop right there!!! I told her that Chase denies practically everyone’s applications. I told her that, if you have good credit, applying for a few credit cards will not damage your credit – I suggested that she check her credit rating with websites such as CreditKarma or CreditSesame.
I also informed my sister that I keep Chase’s phone number on my bulletin board, and have had to speak to Chase about every single card application I made to them, and that they actually have a special reconsideration phone line for exactly that purpose (actually two – one for personal cards and another for business cards)!
I heard a sisterly sigh of relief.
I gave her the “recon” phone number for Chase. She emailed me the next day to say that she spoke to the representative, and they approved her application.
All is well.
Here is a list of some very important phone numbers in the credit card world (compiled by NOOB Traveler):
Chase Credit Card
888-609-7805, 888-871-4649 (Reconsideration)
800-432-3117 (App status)
888-270-2127 (App recon)
877-781-3109 (CLI requests & account closures)
888-245-0625 (Credit Analyst – Reconsideration)
888-622-7547 (Chase Executive Office in IL)
800-955-9900 (Product change status questions)
Citibank Credit Card
800-763-9795 (Credit Dept.)
888-201-4523 (Business New App Approval Status)
800-645-7240, 800-288-4653, 800-750-7453 (App Status)
800-444-2568 (Retention Dept BEST#)
866-713-5028 (Credit Bureau Dispute Fax)
866-606-2961 (Business Apps)
Citi: 866-606-2787 (Account Analyst)
Citi: 800-763-9795 (Credit Dept.)
American Express Credit Card
877-399-3083 – new accounts
800 230 1284 – credit services
866-314-0237 (Application reconsideration)
Membership Rewards: 800-297-3276
Bank Of America Credit Card
866-458-8805 – connects directly to a credit analyst
877-721-9405 – application status press 3
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Editorial Note: The opinions expressed here are mine and not provided, reviewed, by any bank, card issuer, or other company unless otherwise stated.