Barclays Keeps Throwing Money and Miles at Me!

As I wrote about recently, I received a fabulous offer from Barclays Bank with respect to my US Airways Dividend Miles Mastercard.  Specifically, I was offered 15,000 bonus miles for spending $500 or more in new purchases with my card each month for October, November and December.  The only catch, I noted, was that the $89 renewal fee was due in October.  I surmised that, in light of the above offer, Barclays Bank would not be willing to waive the $89 renewal fee.

I WAS WRONG!!

My motto, when it comes to matters like this, is IT NEVER HURTS TO ASK.

I picked up the phone and called the number on the back of my US Airways card.  I told the agent that I had received a bill for the renewal fee and wanted to explore my options (meaning: can you waive the fee or give me miles?)  The agent was very cordial and connected me with a senior representative.

I was immediately offered a waiver of the $89 renewal fee.  I was floored!  It didn’t stop there.  We chit-chatted a bit, and the agent then offered me an additional 10,000 bonus miles if I spent $3,000 within the next 90 days.  I was shocked! I of course accepted this, and made sure this offer did not negate the prior 15,000 miles offer.

The agent then asked me if my $12,000 credit line was sufficient and if I wanted to increase that.  I was so flustered, that I said no (DUMB!)

So, what began as what I thought would be a futile call, ended with a waiver of the $89 renewal fee and a bonus of 10,000 miles! And the agents I spoke to were as nice as can be!

I would say that was 15 minutes well spent, wouldn’t you?