Airport Lounge Review: Chase Sapphire Lounge at Boston Logan Airport

In the blogosphere, writing about the new Chase Sapphire Lounge by the Club at Boston Airport has been all the rage. My boyfriend had some gigs in the Boston vicinity and I have sisters there too so we made a music and family weekend out of it. As we often try to do, we stayed the final night of our weekend at the Hyatt Regency Boston Harbor (one of our favorite hotels). I planned a late afternoon flight home the next day with the goal of having plenty of time to view the brand new lounge.

The Lounge is primarily intended to service Chase Sapphire Reserve, J.P. Morgan Reserve and The Ritz-Carlton cardholders and up to two of their guests. It is operated in conjunction with Priority Pass, but those who have Priority Pass from other credit cards can use the Lounge only once yearly.

Presently, there are only two Chase Sapphire airport lounges in the world (Boston and Hong Kong), but there are many in the works, beginning with Las Vegas airport.

I must admit, I liked it a lot. When we first entered, the lounge was uncrowded, but it filled up rather quickly. We were checked in and proceeded to walk through the many rooms of the club.

The Lounge is very comfortable and accommodating. It is very much like an American Express Centurion Lounge with a few distinctions in Chase’s favor. First, both food and drinks can be ordered online through a QR code and personally delivered to the guest. Second, the food items are served in individual portions, rather than buffet style.

There are many types of seating areas, from lounge-like sitting areas to working areas to rest areas to eating areas. There are plenty of electrical outlets throughout.

The bar, which stands in the center of the Lounge, is a focal point of the experience. Much like the Centurion Lounges, beverages are hand crafted using high quality ingredients. There is also a nice selection of wines. Below are the menus.

It’s five o’clock somewhere.

In addition to a stunning bar there is also a taproom where all sorts of beers are served (but it didn’t appear to be open when I was there).

This is the coffee and tea station.

Food was served in small individual servings. This service seemed much healthier than people all standing close together at a buffet, as is common at many airport lounges. All of the food I tried at the Lounge was upscale, healthy and tasty, including a vegetable lasagna, ricotta with toast and salads. I particularly liked the chicken coquettes. Below is the menu. Some items were specially prepared when ordered, others were available on the counter. As I mentioned, if you preferred, you could sit back and order from your phone or tablet and have the food or drink promptly delivered to you.

The Lounge also has a family/children’s room.

There were restrooms and shower facilities.

In addition there is a wellness room. Although I’m all in favor of  wellness, I didn’t quite see the point of this room. This room was divided by curtains into four small sections. Two of these had a massage chair in them and the other two had a seat for meditation. Why can’t guests meditate in the lounge? Incidentally, I tried to make an appointment for a massage chair, but I was told that there was no availability for at least two or three hours. I’d much prefer a mini back rub, like is often offered at Centurion lounges.

Other than my nitpicking comments about the wellness room, I really liked the Chase Sapphire Lounge. Lounges such as the Centurion lounges, Capitol One lounges, and now the Chase Sapphire Lounges, are raising the bar on the quality of  domestic airport lounges. That is nice to see! I would absolutely go out of my way to visit the Chase Sapphire Lounge the next time my travels take me to Boston Airport.