In a single call to Barclays Bank, I got the annual fee on one credit card card waived and obtained approval for a new credit card application!
The Retention Call and Offer: Barclaycard Advantage Aviator Red World Elite Mastercard
A charge for an $89 annual renewal fee on my Barclaycard AAdvantage Aviator Red World Elite Mastercard popped up on my account, so it was time to call Barclays to explore my options (i.e., see if there was a retention offer on the card). After a few minutes talking about nothing with a relationship specialist in the Philippines, I was transferred to an agent in the United States.
After some friendly chitter-chatter, I received the same offer that I’ve received every year: (1) the annual fee would be waived, and (2) I would receive 5,000 AA miles if I spent $1,000 within 90 days. Yes, I will accept that!
The New Application: Barclaycard JetBlue Plus Mastercard
Yesterday, I filled out an online application for the Barclaycard JetBlue Plus Mastercard. Doctor of Credit had a link for an application for this card which included a very generous 60,000 point welcome bonus. The application went to pending, with the usual message that I’d hear back within 10 days.
SInce my retention conversation on the Aviator card went so well, I told the agent that I’d like to discuss the status of my JetBlue application. She put me on hold and came back with Jesse from the Credit department. He asked me a few questions, and then asked if it was alright to move over $15,000 from another Barclaycard I don’t use, and I said fine. Voila, my application was approved.