The Ocean Resort Casino is Atlantic City’s newest casino and a Category 3 Hyatt Hotel!
This past weekend, I stayed at the Ocean Resort Hotel and Casino. Previously known as the Revel, it is now part of World of Hyatt’s Unbound Collection of hotels. The World of Hyatt website describes it like this:
Ocean Resort Casino is a state of the art casino and resort with 1,399 oceanfront guestrooms located on the world famous boardwalk of Atlantic City, overlooking the Atlantic Ocean. The property features a redesigned 125,000 square foot casino, 160,000 square feet of meeting space, 16 restaurants, two nightclubs, a live entertainment venue, Top Golf, Spa, Fitness center and multiple swimming pools. The resort features a 2-acre landscaped rooftop deck containing outdoor pools, cabanas and fire pits (known as Sky Garden) with more than 30,000 live trees and plants.
In my post yesterday, The Good, the Bad, the Ugly – The Ocean Resort and Casino, Atlantic City, I discussed some of the problems I encountered during my stay. There were a lot of interesting and controversial comments (and some mudslinging), but I think the issue was summed up well in the comment by Arielle, who stayed at the Ocean Resort this week and also encountered problems with the hotel. She said:
. . . Hyatt Globalist requires . . . a significant commitment of time and money. But globalist comes with well outlined and valuable benefits. If Oceans wants to receive the benefits of having people book with them because they are a Hyatt they should learn to live up to that standard.
I promised I would be following up with a standard hotel review, and here it is.
Both the general check-in line and the VIP line moved very slowly. It wasn’t just that the lines were long (they were), but also that the process itself was slow. I hope this was just an Opening Weekend issue that will be worked out.
Our room was a standard King room. When you walked in, the bathroom was on the left, and the closet on the right, followed by the main room. The room was a good size. It was comfortable, as was the bed and the two arm chairs. In my opinion, the room does not have enough outlets for devices.
Throughout the room, there was a nice attention to fine details:
There was a coffee machine, with Starbucks coffee filters, in the room as well as a small refrigerator.
The closet had hanging space, more drawer space as well as a safe:
There were some glitches. Our door was open when we arrived. Twice our keys were deactivated. And then there were these lonely brackets on the wall.
The bathroom had French doors and double sinks. The toilet was in a separate room.
The shower was not fancy like some of the newfangled ones. I like this better – it was simple and easy to use and worked well.
The toiletries were made by the company Whish, a brand I like. No additional bathroom items, such as cotton swabs or toothpaste, were provided.
We had a nice view of the Atlantic Ocean from the room:
The casino was beautiful and vibrant. I walked around the casino, but did not gamble.
The casino carpet is gorgeous!
Around the hotel, there are many high-end designer seating areas, bars, outdoor sky seating and other assorted nooks and crannies. While some restaurants and stores are open for business, some spaces are not yet rented or open.
Harper’s Restaurant is the restaurant designated for the complimentary breakfast by World of Hyatt Globalist members. We were told they serve breakfast from 7 a.m. to 2 p.m. daily. However, at 11 a.m. on Sunday morning, we were informed that the restaurant was fully booked. We did have breakfast here on Monday though. We each ordered the Lobster Fritatta ($29) as our breakfast choice (which was pretty good). We shared a salad to begin (around $15), which had lettuce, grapefruit, onions and bacon (which was delicious).
We had dinner at one of the casino restaurants, Cafe 500, Sunday evening. Dave had steak and I had salmon. It was all very good.
It was hot this weekend, so the pool was packed. We were a little disappointed as we actually would have liked to swim – we tried to go there both Sunday and Monday without success (Suggestion: If you go to the hotel, reserve lounge chairs early in the day).
Just inside from the outdoor pool is the indoor pool, which was also packed, primarily with children.
If we weren’t gambling, what else did we do in Atlantic City? We walked on the boardwalk and beach, visited the other casinos (including the Borgata and the brand new Hard Rock Casino) went running, went shopping at the Tanger Outlet shops, etc.
To be reviewed separately – the Exhale Spa and Fitness Center.