This page may contain affiliate links from our advertising partners for which we many receive compensation. This may impact how and where products appear on this site. This site does not review or include all companies or all available products. We are thankful when you support this site by using our links.
The Amex Offers that I get on my American Express cards are often not the offers that I really want or would really use. For that reason, I was happy when I received an Amex Offer on one of my American Express Cards for the Hyatt Regency.
Get a 1X $60 statement credit by using your enrolled Card to spend $200+ on room rate and room charges, when you pay for your stay with Hyatt Regency hotels from 4/2/18 to 5/27/18 dates. Must book direct with Hyatt. See terms for brand exclusions.
I registered for this offer. I am a Hyatt Globalist and I did have a stay at a Hyatt Regency planned during the applicable period of the offer. In fact, it was this past weekend. When I checked in, I was quick to tell the front desk clerk not to use the credit card I had on file, but to instead use this card, and I handed the clerk my American Express card.
I paid my bill yesterday and it was over $200 so I expected a prompt Great news – you just used your Amex Offer message to pop up in my email. But it didn’t. However, this morning I reviewed my emails from the weekend and noticed the Great news email from Friday. Obviously, when the hotel ran through the temporary pre-authorization charge at check-in on the American Express card, that triggered the Amex Offer. However, that charge will drop off.
The question is whether the $60 statement credit from the Amex Sync will be applied to the pre-authorization charge, to my payment of the actual hotel bill, or to neither charge. I am hoping this goes smoothly as planned and that I receive a $60 credit off of the actual hotel bill that I paid on Sunday (without having to contact American Express).
What has your experience been with using Amex Offers on hotel stays?
Editorial Note: The editorial content on this page is not provided by any of the companies mentioned, and has not been reviewed, approved or otherwise endorsed by any of these entities. Opinions expressed here are author's alone.