About one week ago, I received an email from a Guest Relations Specialist at Hyatt Hotel’s Global Contact Center in Omaha, Nebraska concerning gift cards that I had purchased last year. Hyatt is committed to protecting the integrity of our gift cards and the experience of those who receive them. After learning of a fraudulent … Read More
Is it simple mistake or fraud when a hotel restaurant manager runs a new inflated unauthorized charge for a hotel restaurant meal?
Last night, when I got home from work, there was a voicemail on my home machine. The woman identified herself as Janet from the Corporate Security Department at United Airlines. She noted suspicious activity on my MileagePlus account and asked if I had authorized the purchase of Amazon Gift Cards from the account. She left … Read More